לחוש
I believe that empathic listening can solve most if not all of the world’s interpersonal problems. Such listening takes two sides – an empathic listener and a speaker who is willing to be listened to.
An essential part of empathic listening is an emotional component – that is, when someone is listening with empathy, his heart is attuned to the heart of person he’s listening to. She must be able to sense – לָחוּש (lah-HOOSH) the other person’s changing emotional state.
In order to do that, הָאָדָם צָרִיךְ לָחוּשׁ אֶת הָרְגָשׁוֹת שֶׁל עַצְמו (hah-ah-DAHM tsah-REEKH lah-HOOSH et hah-reh-gah-SHOHT shel ahts-MOH) – the person needs to sense his/her own feelings.
Listen and repeat…
Today’s call to action
I invite you to do a simple four-step process today:
1. Take a few moments to breathe deeply and לחוש your own emotional state.
2. The next conversation you get into, listen with an open heart – without interrupting except to demonstrate that you really understand the person.
3. Compare the quality of this conversation to that of other conversations that didn’t involve empathic listening.
4. Pass on this call to action.